Please, Netflix, please ship my movies
This weekend, after having a conversation over brunch that sounded like an unimaginative commercial, I went home and signed up for Netflix.
I’ve avoided Netflix for years. But once I made the decision to sign up, I proceeded to spend hours—hours—picking movies, rating movies, reordering my queue. And during the process, I got more and more excited about getting the first movies.
And they won’t come. On Saturday, when I signed up, Netflix cheerily announced, “We’ll send your first 2 available movies on Monday.” Then, around 3:00 on Monday, the announcement changed: “We’ll send your first 2 available movies on Tuesday.” Late yesterday afternoon: “We’ll send your first 2 available movies on Wednesday.” My Netflix homepage admonishes me to keep my queue full, saying in big, bold letters, “We’ll ship your first movie soon!”
I’ve now called, and customer support is supposedly taking care of it.
Please, Netflix. Please just ship them.
posted by Me @ 8:09 AM
2 comments
2 Comments:
Yeah, great service, that Netflix. I've rated 415 movies, and their recommendation for us is...
"Rate more movies so we can help you find movies you'll love."
That's right, nuttin. Thanks.
Enjoy. Though at least we've got Al Gore sitting on our DVD player in a Netflix wrapper.
I feel your frustration!!!! I have 2134 movies rated and it still can't recommend 1 movie for me - "Rate more movies so we can help you find movies you'll love"
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